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FAQs

Dolphy offers a wide range of hotel trolleys to meet the diverse needs of the hospitality industry. The selection includes essential housekeeping trolleys for cleaning and organizing, luggage trolleys for seamless guest services, room service trolleys for efficient food delivery, and laundry trolleys for handling linens—all designed for heavy-duty commercial use.

Yes, durability is a key feature of Dolphy's hotel trolleys. Most models are crafted using high-quality materials such as robust stainless steel (often SS 304 for superior corrosion resistance) or high-grade aluminum. These materials are combined with anti-rust coatings to ensure long-lasting durability, even in demanding and humid commercial environments.

Absolutely. Dolphy is a manufacturer and supplier specializing in B2B solutions. They accept bulk orders and offer special pricing for hotels, resorts, hospitality businesses, and institutional buyers. For wholesale inquiries and custom quotes, you can reach out directly to their sales team.

To facilitate shipping and handling, many of Dolphy's trolleys are shipped in a semi-assembled or "knock-down" form. Each package includes an easy-to-follow installation guide, and most models require minimal assembly, allowing them to be set up quickly and easily.

Yes, Dolphy hotel trolleys are equipped with smooth-rolling, high-quality casters that are often made from non-marking rubber or PU (polyurethane). These wheels are designed for easy and silent movement across various floor types, including carpeted, tiled, wooden, and concrete floors, without leaving scuff marks.

Yes, customization options are available for bulk orders. You can request branding with your hotel logo, specific color schemes for the body or carpet, or other modifications. You can discuss these options and requirements with the Dolphy team during the inquiry process to ensure the trolleys match your property's aesthetic.

Dolphy provides a standard warranty on its products, which typically covers manufacturing defects. The company also supports returns or exchanges in accordance with its established return policy. For the exact warranty duration and specific terms, it is recommended to check the individual product page or contact Dolphy's customer support team for detailed information.